Job Title: Operations Manager
Job Overview:
101% Agency is looking for an experienced Operations Manager who can take ownership of projects from day one. We need someone who can manage the full workflow, starting from client onboarding and project setup, all the way to team coordination, progress tracking, and goal achievement.
This role is for someone highly organized, proactive, and confident in building smooth systems that keep projects moving efficiently and at a high standard.
Key Responsibilities:
- Handle projects from the moment they are received from the client
- Organize project workflow and set clear execution plans
- Coordinate between clients and internal teams to ensure smooth communication
- Track deadlines, deliverables, and project progress closely
- Make sure the team stays aligned with project goals and timelines
- Follow up on daily tasks and ensure accountability across the team
- Improve internal operations and develop better systems for execution
- Monitor project performance and help solve operational challenges quickly
- Ensure every project moves forward in a structured and professional way
Requirements:
- Strong experience as an Operations Manager, Project Manager, or similar role
- High-level experience using ClickUp for project management and workflow organization
- Ability to build and manage systems, task flows, and team tracking processes
- Strong communication and leadership skills
- Ability to work under pressure and manage multiple projects at the same time
- Detail-oriented, solution-driven, and highly organized
- Experience in agencies, marketing, branding, or creative environments is a strong plus
What We’re Looking For:
We are looking for someone who is not only good at managing tasks, but also capable of developing the way projects are handled inside the agency. The right person should be able to bring structure, clarity, and strong follow up from client briefing to final delivery.
Preferred Profile:
Someone who understands how agencies work, can lead operations with confidence, and knows how to use ClickUp professionally to track work, improve efficiency, and help the team reach project goals.
Preferred Profile:
2-3 years
